First Steps After an Uber Accident


Ridesharing services such as Uber and Lyft are modern-day conveniences upon which many people have come to rely. They are less expensive than cabs, you can order them right from your phone, and they’re a hassle-free alternative to driving.

However, as with all vehicles, you run the risk of getting into a crash. An Uber may hit you or you may be injured as a passenger. That said, here are a few simple steps you’d want to take when you’re in an Uber accident.

What to Do at the Scene

Whenever you’re involved in any accident, you should pull over and see if anyone needs medical attention. If there are any injuries, or if there is any real damage to your car, you should call the police and wait for them to arrive.

You should get the names of any witnesses present and take pictures if you’re able to. Tell the police everything you remember and don’t worry about taking your time. You’re likely to be in a state of shock after an accident and that may lead to your giving inaccurate information. Be sure to request for a copy of the accident report.

Contact Uber

Uber has contact forms both for passengers who have been involved in an Uber accident and non-customers who have had a collision with an Uber. They will ask you to document the details of the accident, and where and when it took place.

Go See a Doctor

You should always see a doctor after any accident. Even if you feel just fine, remember that injuries aren’t always immediately apparent. You should save every medical bill the doctor has issued, as well as bills you have for alternative treatments such as massages and physical therapy. You should also save the receipts for any medications that you’ve had to purchase, both prescription and non-prescription.

Call Your Insurance Company

You should call your insurance company and report the accident to them as soon as possible. Be sure to let them know that the car you collided with was from a ridesharing service.

Insurance companies in the United States go by one of two insurance rules: fault or no-fault. In a fault state, the driver who caused the accident is responsible for paying any of its resulting bills. In a no-fault state, a driver’s own insurance company must pay the driver’s bills no matter who was at fault.

Uber accidents are complicated because when a driver is either on a ride or awaiting a ride, they are covered by Uber’s insurance. But if they’re not awaiting a ride, they’re covered by their own insurance. Uber does not have one insurance company that they deal with—they deal with several. Be sure to request for the name of the insurance company they used for the driver who hit you when you first contact them.

If you’re hit by an off-duty driver and you’re in a fault state, their personal insurance should pay the bills.

Hire an Attorney

Insurance companies are famous for trying to lowball people who file claims. It’s always a good idea to hire an experienced Uber accident attorney to represent you in your case. They will know how to negotiate with insurance adjusters. They will also have experience dealing with ridesharing services that may be reluctant to give up their insurance information or admit to fault.

Ubers are a great way to get around, but if a collision with one leaves you injured, an experienced attorney can help get you back on the road.


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